Frequently Asked Questions
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We take a refundable* deposit of one night's accommodation cost to confirm a booking
*Deposits are refundable if cancelation made prior to 7 days before expected arrival
You can book online or contact us directly on 0808 168 2811. Alternatively complete our online form. Click on contact us.
Usual check-out time is 11:00 on your day of departure. If you let us know in advance, we will try to accommodate later check-out times for you if required.
Usual check in times are between 2pm - 5pm, however if you are arriving outside of these hours just let us know, and we'll do our best to accommodate you.
As we currently don't have a 24 hr reception, please call us 30 minutes prior to arrival to ensure a member of our team will be available to meet you.
We accept all major credit and debit cards, BACS transfer or cheque payment. We can also invoice you or your company directly.
Serviced apartments operate in much the same way as a hotel only, instead of an individual hotel room, you'll be booking a beautiful apartment with living area, kitchen, bathroom(s) and bedroom(s). You can book our apartments for durations of two or more nights.
